Privacy Policy

Effective Date: October 26, 2023

This Privacy Policy describes how Li Shang (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from truvix.top (the “Site”).

1. Information We Collect

Personal Information You Provide to Us:

When you interact with our Site, such as when you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect various pieces of personally identifiable information. This may include:

  • Contact Information: Your name, email address, postal address, shipping address, and phone number.
  • Payment Information: Credit card details, billing address, and other payment-related information. (Note: We do not store full credit card numbers on our servers; this data is processed by secure third-party payment gateways).
  • Account Information: Username, password, and purchase history.
  • Communications: Records of your communications with us, including customer service inquiries.

Information Collected Automatically:

When you visit, use, or browse the Site, we automatically collect certain information about your device and your interaction with the Site. This information is used to improve our services and understand user behavior. This may include:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.
  • Analytics Cookies: To monitor traffic and usage patterns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including sending notifications, shipping, and handling returns.
  • Provide customer support and respond to your inquiries.
  • Create and manage your account.
  • Personalize your shopping experience and deliver relevant content and product recommendations.
  • Send you marketing and promotional communications (if you have opted in).
  • Improve and optimize our Site and services (e.g., by generating analytics about how our customers browse and interact with the Site).
  • Detect and prevent fraud and other malicious activity.
  • Comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your personal information with third parties for the purposes outlined above, including:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, shipping, order fulfillment, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure server technology and encrypting sensitive information (like payment data) during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our data practices, please contact us:

  • Company Name: Li Shang
  • Website: truvix.top
  • Address: 4300 Half and Half Drive, Fresno, CA, US
  • Email: [email protected]
  • Phone: 209-861-3253